Mercure Lyon Centre Beaux-Arts

The hotel location is great, just steps from everything you might think of: stores, restaurants, French passages (there is one next to it), Place des Jacobins is next to the hotel, and Place Bellecour is three blocks away. The property is in great shape and the rooms are well appointed and clean. A coffee machine is also among the amenities, the hotel also provides bottled water on a daily basis. The staff is great, from the moment we arrived from Strasbourg we felt very welcomed, I don't recall the name of the young lady who did the check in for us but she was great and helped us a lot with direction on the very first minutes of being there. We also have to thank Elise and Jules who on a daily basis helped us and were very nice to us. I might not go back to Lyon but if I did I would undoubtedly go to the same hotel.

Location is in the heart of the 1st and 2nd districts. Easy enough to get around from there. There was no transit running the day we arrived by train due to the holiday so had to take a taxi from the train station as it was a bit too far to walk with luggage. Good elevator. Clean room and property. Staff was friendly.

The breakfast was really good because of the wide offering and quality of the food. The personnel was very kind, clear and ready to help. The location in the heart of Lyon makes it ideal also in case of sightseeing (which I got to do a bit, even if I was there for work)

We had told the hotel that we would be coming to Lyon to celebrate our wedding anniversary and when we arrived in our room we were greeted by heart shaped balloons and pink and red paper hearts on the bed with a nice note wishing us a happy anniversary. We had paid for the "privilege" room which large and was well located on the corner of the building with large windows looking onto Place Jacobins. The breakfast buffet was great including an option for freshly squeezed orange juice and the special Lyonaisse Praline. The location could not be more ideal, centrally located for walking to all the city's attractions and with a taxi stand just on the Place Jacobins should you want a lift further afield. The room came with four rectangular pillows, two firm and two soft; the staff brought us one more soft pillow on request as I am not fond of the firm pillow, it was nice to have the option. They also brought us more of the decaf coffee pods on request.

The location is great. Close to restaurants, coffee shops and stores. Easy access to the old town, train station and the main tourists attractions